The CPR Training Experience is an innovative solution aimed at equipping adults with the life-saving skill of cardiopulmonary resuscitation (CPR).
This project combines the advantages of digital learning and hands-on practice to ensure comprehensive training.
Despite the critical nature of CPR in emergency situations, many adults lack the knowledge and confidence to administer it effectively.
Traditional training methods often fail to blend theoretical understanding with hands-on practice, leaving a gap in comprehensive CPR education.
To create an integrated learning experience that seamlessly blends digital education with hands-on training, empowering adults to confidently and effectively administer CPR in emergency situations.
As the sole creator and visionary behind the CPR Training Experience, I took on a multifaceted role.
I was the Lead UX Designer, responsible for conceptualizing, designing, and iterating the user journey and interfaces.
Simultaneously, I served as the UX Researcher, delving into user needs, preferences, and pain points to inform the design decisions.
Additionally, I oversaw the UI design, content strategy, and user testing, ensuring a holistic and user-centric approach to the entire project.
Parents and Caregivers:
Those who are responsible for children, elderly family members, or individuals with specific health concerns and want to be prepared for emergencies at home.
Educators and School Staff:
Teachers, coaches, and school administrators who interact with large groups of students daily and aim to ensure their safety during school hours and extracurricular activities.
Professionals in High-Risk Environments:
Employees in environments where accidents can occur, such as construction sites, factories, or gyms, and who wish to acquire life-saving skills.
Young Adults & Urban Dwellers:
Individuals who have recently moved to new cities or live alone and want to be self-reliant in emergencies, especially if they're away from family or familiar support systems.
Community Leaders & Volunteers:
Those involved in community events, gatherings, or volunteering activities and want to be equipped to handle emergencies in public spaces.
General Public:
Any individual, regardless of their profession or background, who recognizes the importance of CPR as a life-saving skill and wishes to be equipped to act promptly in emergencies.
In order to organize user feedback and uncover patterns in user behavior, I created the affinity diagram. This method helps visualize and prioritize areas of focus for design enhancements.
In order to gain deeper insights into the user's experience and identify areas for improvement, I created the user journey map.
This tool provides a comprehensive overview of user interactions, highlighting both challenges and opportunities at each touchpoint.
During the ideation phase, I employed tools like Sketch to meticulously draft and refine the design elements.
Additionally, I utilized the Crazy Eights technique, which propelled rapid ideation and diverse perspectives.
This process not only bolstered creativity but also enabled me to explore a wide array of design possibilities.
Consequently, I was able to distill these varied ideas into cohesive wireframe options that provide a clear, visual representation of the app's structure and user flow.
After finalizing the wireframes, my grasp of the project deepened considerably, revealing nuances and intricacies I hadn't initially considered.
With this enhanced understanding, I transitioned to developing the information architecture (IA). This entailed meticulously structuring and categorizing the app's content to ensure it resonated with user needs and expectations.
By weaving the insights from the wireframes into the IA, I was able to create a more cohesive and user-centric blueprint
After sketching the initial wireframes on paper, I transitioned them into a digital format for greater precision and clarity.
With the digital wireframes in place, I meticulously designed the user flow, ensuring it was logical and straightforward.
This digital representation not only facilitated a clearer visualization of the user's journey but also set the stage for subsequent user testing.
Utilizing the digital wireframes, I developed a lo-fi prototype that served as the basis for our initial user testing.
This hands-on approach allowed users to interact with the early version of the app, providing invaluable insights and feedback.
The comments and observations gathered during these sessions were instrumental in highlighting areas that needed refinement.
Drawing from this rich pool of user feedback, I iteratively adjusted and improved the design.
These revisions, influenced directly by user experience, ultimately led to the development of a final product that was both user-centric and functionally robust.
The CPR training was transformative.
It not only equipped me with the skills to potentially save a life but also heightened my sense of responsibility towards the community.
Witnessing the significance of timely and correct CPR intervention underscored the difference between life and death in critical moments.
Designing the CPR training experience brought to light the critical balance between intuitive design and vital information dissemination.
The design process underscored the importance of empathy and user-centricity, especially when dealing with critical scenarios like CPR training.
It became evident that users require clear, concise instructions, and a seamless flow to retain information effectively.
User testing revealed areas of potential confusion, which informed further iterations.
Based on feedback and data analysis, I plan to refine certain design elements to enhance user engagement and retention.
Collaborating with medical professionals will ensure accuracy and relevance.
I also aim to explore more inclusive and accessible design solutions to cater to a diverse user base.